Terms Of Use
Last updated: April 18, 2025
STOW IT Inc. dba STOW IT (“we” or “us”) provides you, and, if applicable, your Affiliates, access to our website and other sites made available by us (collectively, the “Site”) and our mobile applications, online platform, and products and services (together, with the Site referred to herein as the “Services”). Your use of the Services is subject to your acceptance and compliance with these Terms of Use (“Terms”). If you do not agree to these Terms, do not use the Services. Each time you access or use the Services, the current version of these Terms will apply.
Your use of the Services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. In the event of a conflict between any other document and these Terms, these Terms control. We reserve the right at any time and without notice to change these Terms. If you have questions regarding these Terms, please contact us.
1. Definitions
Account means an account on the Site or through the Services.
Affiliate means (x) an entity's officers, directors, employees, independent contractors, or other authorized agents, or (y) any entity or person that directly or indirectly controls the transactions of another party, including the power to direct or cause the direction of the management or policies of an entity, whether through the ownership of voting securities, written voting rights agreements, written agreement, title, or other influence.
Booking Request Period means the period within which a Host may decide whether to confirm or reject a booking request, as stated on the Services.
Cancellation refers to cancelling or stopping a confirmed or active rental.
Intellectual Property Rights means copyrights, trademarks, patents, trade secrets, and other intellectual property and proprietary rights.
Listing or Rental, means a Space that is listed by a Host as available for rent via the Services.
Member means a person who completes our Account registration process, including but not limited to Hosts and Renters.
Reservation means a Space that has been requested by a Renter and confirmed by the Host.
Host Service Fee means the fee that we charge a Host for the use of the Services, calculated as a percentage of the Rental Price, as displayed on the Services. The Host Service Fee for a particular booking request will be displayed when receiving a booking request.
Property Protection Plan or Parking protection Plan refers to any and all protection plans administered and offered by Park Guard Inc. as defined in Section 10.
Rental Price means the fee charged by a Host for a Renter's rental of the Host's Space.
Renter means a Member who requests from a Host a rental of a Space via the Services.
Host(s) means the property owner or individual or company that lists the property and space with STOW IT to attract and receive renters and payments through STOW IT's service.
Service Charge means the fee that we charge a Renter for the use of the Services, as displayed when requesting a booking.
Space means a storage or parking space, facility, or any other non-residential space for rent.
Vehicle means any item that a renter stores in a space through STOW IT. Can refer to cars, boats, RVs, Semi Trucks, Semi Trailers or anything on wheels that is allowed to be stored on STOW IT.
Total Price means the Rental Price plus the Service Charge plus any taxes.
2. About the Services; No Endorsement
The Services are comprised primarily of an online platform that connects Hosts with Renters, which platform is accessible on the Site and through various mobile and other applications.
Please carefully read the following statements with regards to our relationships with Members:
- Members are not our employees or agents, and we are not involved in agreements between Members and may not be held liable for the actions or omissions of any Members.
- Members are required to provide accurate information. Although we may, for transparency or fraud protection purposes, directly or through third parties, ask Members to provide a form of government identification, your date of birth, and other information, or undertake additional checks and processes designed to help verify or check the identities of Members and/or screen Member information against third party databases or other sources, we do not make any representations about, confirm, or endorse any Member or the Member's purported identity or background.
- While we take commercially reasonable efforts to verify that our Members have submitted accurate personal information, where appropriate, we do not make any warranty, guarantee, or endorsement of any Member. Any reference in the Services to a Member being “verified” (or similar language) only indicates that the Member has completed a relevant verification or identification process, and does not represent anything else. Any such description is not an endorsement, certification or guarantee by us about any Member, including such Member's identity and whether a Member is reliable, trustworthy, or safe. Instead, any such description is intended to be useful information for you to evaluate when you make your own decisions about the identity and suitability of others whom you contact or interact with via the Services. We therefore recommend that you always exercise due diligence and care when deciding whether to rent property from a Host or to a Renter. We are not responsible for any damage or harm resulting from your interaction with other Members.
- If the Services provide a mechanism for Members to review one another, such reviews do not constitute a guarantee, warranty, or prediction of quality. You use or rely on such reviews at your own risk.
3. Registration and Accounts
You may use our Services only if you are at least the age of majority in the jurisdiction in which you reside. If you are using the Services on behalf of an entity, (i) you represent and warrant to us that you are authorized to bind such entity to these Terms and (ii) you acknowledge and agree that your use of the Services binds such entity to these Terms.
When you register for an Account, you agree to these Terms and further agree to (i) provide accurate, current and complete information about yourself as prompted by our registration form (including your email address or phone number) and (ii) maintain and update your information (including your email address or phone number) to keep it accurate, current and complete. You acknowledge that if any information provided by you is untrue, inaccurate, not current or incomplete, you will have materially breached this Agreement, and we reserve the right to terminate this Agreement and your use of the Services. As part of the registration process, you will be asked to provide a username and password that are unique to the Account (collectively referred to hereunder as “Login Information”). You will be responsible for the confidentiality and use of your Login Information and agree not to transfer or resell your use of or access to the Services to any third party other than your appointed agent, manager or other staff member to whom you assign such responsibility. If you have reason to believe that your Account is no longer secure, you must immediately notify us of the problem. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in the Account, and you further acknowledge and agree that all rights in and to the Account are and shall forever be owned by and inure to our benefit. You are entirely responsible for maintaining the confidentiality of your Login Information and for any and all activities conducted through your account.
Renters must match the vehicle owner's name with your STOW IT account information. This must be the legal name of the vehicle owner. Failure to do so may result in removal of your vehicle from the property owner's property at your expense. The account creator agrees to match the vehicle owner's name and information with the information they provide to STOW IT. The account creator accepts all responsibility and liability for any damages in a situation whereby the account creator and vehicle owner's information do not exactly match.
Renters are responsible for providing exact and accurate information regarding the vehicle(s) they store at the Host's property. This includes make, model, year, and may include additional information at STOW IT's or a property owner's request. Failure to do so may result in the removal of any items and vehicles that do not match the vehicle or item description at the renter's expense. Renters agree to hold STOW IT and the property owner harmless in a situation where a vehicle is towed.
We will use the information provided to STOW IT regarding the vehicle and account holder information to notify renters of any payment issues, towing notices, and eviction notices. It is your responsibility to provide 100% accurate information. You agree that STOW IT will use the information that you provide upon account creation to send notices and hold STOW IT harmless if any information is incorrect.
BY REGISTERING FOR AN ACCOUNT, YOU AGREE THAT WE MAY—BUT ARE NOT OBLIGATED TO—REQUEST A CONSUMER REPORT ON YOU. IF WE DO REQUEST A CONSUMER REPORT, WE WILL REQUEST AND USE IT IN COMPLIANCE WITH APPLICABLE LAW.
WE MAY SUSPEND, TERMINATE, MODIFY OR DELETE YOUR ACCOUNT AND/OR TERMINATE OR SUSPEND YOUR ACCESS TO THE SERVICES AT ANY TIME WITH ANY REASON OR NO REASON, WITH OR WITHOUT NOTICE, WITHOUT ANY LIABILITY TO YOU WHATSOEVER.
OWNERS WHO RECEIVE RESERVATIONS THROUGH THE SERVICES MUST RECEIVE PAYMENT THROUGH THE SERVICES RELATING TO THOSE RENTERS. WE WILL TERMINATE AN OWNER'S ACCESS TO AND USE OF THE SERVICES IF THE OWNER IS FOUND TO BE ACCEPTING PAYMENT OUTSIDE THE SERVICES FOR RENTERS FOUND THROUGH THE SERVICE.
Some of our Services are available on mobile devices. You agree that will not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
4. Listings
As a Member, you may create Listings. To create a Listing, you will be asked a variety of questions about the Space to be listed, including, but not limited to, the location, capacity, size, and availability of the Space and pricing and related terms. In order to be featured in Listings on the Site, all Spaces must have valid physical addresses. Listings will be made public on the Services. You acknowledge and agree that the placement or ranking of Listings on the Services may depend on a variety of factors.
Other Members will be able to book your Space via the Services based upon the information provided in your Listing. You understand and agree that once a Renter has requested a booking of your Space, you may not request the Renter to pay a higher price than in the booking request.
You acknowledge and agree that you alone are responsible for any and all Listings and Member Content you post. Accordingly, you represent and warrant that any Listing you post and the booking, or a Renter's rental of, a Space in a Listing you post (i) will not breach any agreements you have entered into with any third parties, such as homeowners association, condominium, lease or rental agreements, and (ii) will (a) be in compliance with all applicable laws (such as zoning laws and laws governing rentals of residential and other properties), Tax requirements, Intellectual Property laws, and rules and regulations that may apply to any Space included in a Listing you post (including having all required permits, licenses and registrations), and (b) not conflict with the rights of third parties. Please note that we assume no responsibility for a Host's compliance with or any agreements with or duties to third parties, applicable laws, rules and regulations. We reserve the right, at any time and without prior notice, to remove or disable access to any Listing for any reason, including Listings that we, in our sole discretion, consider to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Services.
If you are a Host, you understand and agree that we do not act as an insurer or as your contracting agent. If a Renter requests a booking of your Space and rents your Space, any agreement you enter into with such Renter is between you and the Renter and we are not a party to such agreement.
We require that Hosts obtain appropriate insurance for their Spaces. Please review any insurance policy you may have for your Space carefully, and in particular please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including whether your insurance policy will cover property owned by Renters. Renters should not store any valuable property or confidential information in any Space. Renters should not store any illicit drugs, weapons, flammable materials or objects, or other dangerous materials in any Space. If a car or vehicle of any type is damaged while on your property it is your responsibility to notify STOW IT and the vehicle owner of any damages in a timely manner of no later than 10 days after damages occur.
STOW IT encourages the storing of vehicles. This includes items on wheels used for transportation and includes but is not limited to recreational vehicles, cars, trailers, and motorcycles. STOW IT does not recommend or encourage the storing of stuff including but not limited to household items, furniture, and business equipment. STOW IT may at its discretion charge up to a two-month deposit for renters looking to store stuff. This is a refundable deposit. STOW IT may make exceptions to the deposit at its sole discretion on a case by case basis.
As per STOW IT Inc. company policy, a 24-hour notice is required for all reservations. However, exceptions may be made on a case by case basis. If a renter is not able to give STOW IT or the host a 24-hour notice prior to move in, and would like to do a “same day” move in, then that renter agrees to pay an additional deposit equivalent to one month's rent, which will be refunded within 30 days upon completion of the reservation. This refundable deposit must be obtained by STOW IT and its third-party payment processor “Stripe” prior to move in. STOW IT Inc. reserves the right to make exceptions to these policies in the best interest of its “Hosts” and STOW IT Inc. renters agree to adhere to any polices set forth by STOW IT Inc. and its associated “Hosts” in regards to the 24 hour move-on policy.
We also recommend that Renters obtain appropriate insurance for any possessions stored in a Space. Please review any insurance policy you may have for such possessions carefully, and in particular please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including whether your insurance policy will cover property stored in a Space.
Property owners are responsible for assigning you an assigned parking and storage space for your item/vehicle. If your property is not stored in the correct space, then your items and/or vehicle may be subject to towing or removal from the premises and space at your expense. The property owner may choose to charge you a daily rate or charge you for an additional monthly space if your vehicle or items are placed or parked in a space that was not assigned to you by the property owner. The daily rate will not be more than the daily legal limit for tow yard charges.
5. Intellectual Property
Except as expressly provided herein, the Services are protected by Intellectual Property Rights and any unauthorized use of the same violates these Terms and may violate applicable law. Except as expressly provided herein, we do not grant you any express or implied right to use the Services. You agree not to copy, republish, frame, download, transmit, modify, adapt, create derivative works based on, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense or reverse engineer any of the Services except as expressly provided herein. In addition, you agree not to take any action that may infringe on our Intellectual Property Rights. Do not remove, obscure, or alter any legal notices displayed in or along with the Services.
6. General Payment Terms
If a Reservation is for less than one month, we will charge the Renter the Total Price at the time the rental period begins. If a Reservation is for longer than one month, we will charge the Total Price applicable for the first month on the check-in date of the reservation and continue to charge the Total Price applicable for subsequent months in 30-day increments starting with the date the rental for such Reservation began.
If your Account is delinquent, you may be charged fees that are incidental to our collection of these delinquent amounts and chargebacks. If applicable, upon a late or delinquent payment, your Property Protection Plan will cease immediately. It will then be fully reinstated upon successful payment but will not cover the time in which the payment is delinquent. If damages arise during the time the payment is delinquent, you will not be covered by the Property Protection Plan. Such fees or charges may include collection fees, convenience fees, or other third-party charges. Charges for late payments will be as follows:
Day's Late | Charges |
---|---|
1-6 | No charges |
7 | $15 |
15 | Additional $20 |
30 | As applicable* |
* In the event of an eviction or non-payment, STOW IT may continuously try to charge the card on file for the following 6 months. In rare cases STOW IT may take tenants to court to recoup losses. In rare cases, STOW IT may charge the card on file and then pay for the removal of the item with funds. In these cases the renter will be refunded any amount charged over the removal and other fees.
7. Payment Terms for Hosts
If you are a Host and a booking is requested for your Space via the Services, you will be required to either confirm or reject the booking request within the Booking Request Period, or the booking request will expire. When a booking is requested for your Space, we will share the requested check-in and check-out dates, Renter name, and the calculated Rental Price and Host Service Fee with you.
When you confirm a booking request, we will send you an electronic notification confirming the Reservation. We will initiate payment of the Rental Price, less the Host Service Fee and any taxes thereon, to the Host via a payment method as described on the Services, depending on the selections you make on the Services; provided, however, that in the event a Reservation is for more than one month, we will process the payments for each month separately when payment is received from the Renter. Our obligation to pay you is contingent upon and subject to our receipt of the Total Price from the Renter. We may use third party payment processors, including Stripe, which such processors may impose their own additional charges for use of their services on the Host, including by deducting their charges from the payment amount.
If you owe or agree to pay us any amount, you authorize us to withhold the amount owing to us from any payout amounts we may owe to you as a Host and to setoff the amount you owe to us.
If you are a Host, you appoint us as your limited collection agent solely for the purpose of accepting the Rental Price from Renters. You agree that payment made from a Renter to us will be considered the same as a payment made directly to you as the Host, and that you will make the Space available to the Renter in the agreed-upon manner as if you had received the Rental Price. You agree that we may, in accordance with the terms of your Listing, permit a Renter to cancel a booking and refund a portion of the Rental Price to the Renter pursuant to the applicable cancellation policy. Our obligation to pay a Host is subject to and conditional upon successful receipt of associated payments from Renters. In accepting appointment as the limited authorized agent of the Host, we assume no liability for any of the Host's acts or omissions.
Payment processing services for Hosts and Renters on the Site are provided by Stripe and are subject to theStripe Connected Account Agreement, which includes theStripe Terms of Service(collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Host or Renter on the App, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of the Site enabling payment processing services through Stripe, you agree to provide the Site with accurate and complete information about you and your business, and you authorize the Site to share it and transaction information related to your use of the payment processing services provided by Stripe.
We reserve the right, in our sole discretion, to charge you for and collect fees from you for the creation of Listings. We will provide notice of any Listing fee collection via the Services prior to implementing such a feature.
8. Payment Terms for Renters
If you are a Renter, you acknowledge and agree that Hosts, and not us, are solely responsible for honoring any confirmed bookings and making available any Spaces reserved through the Services. If you, as a Renter, choose to enter into a transaction with a Host for the booking of a Space, you acknowledge and agree that you will be required to enter into an agreement with the Host and you agree to accept any terms, conditions, rules and restrictions associated with such Space imposed by the Host. You acknowledge and agree that you, us, will be responsible for performing the obligations of any such agreements, that we is not a party to such agreements, and that, with the exception of our payment obligations hereunder, we disclaim all liability arising from or related to any such agreements. You acknowledge and agree that, notwithstanding the fact that we are not a party to the agreement between you and the Host, we act as the Host's payment collection agent for the limited purpose of accepting payments from you on behalf of the Host. Upon your payment of the Total Price to us, your payment obligation to the Host for the Rental Price is extinguished, and we are responsible for remitting the such fees (less the Host Service Fee and any taxes thereon), in the manner described in these Terms. In the event that we do not remit any such amounts as described in these Terms, such Host will have recourse only against us.
The Total Price, comprised of the Rental Price and the Service Charge will be displayed to a Renter before the Renter sends a booking request to a Host. In certain cases this price may also reflect the Property Protection Plan. As noted above, the Host is required to either confirm or reject the Reservation within the Booking Request Period; otherwise, the requested booking will be automatically cancelled. If a Reservation is cancelled (i.e. not confirmed by the applicable Host), any amounts collected by us will be refunded to such Renter, depending on the selections the Renter makes via the Site and Application, and any pre-authorization of such Renter's credit card will be released, if applicable.
You as a Renter agree to pay us for the Total Price for any booking requested in connection with your Account if such requested bookings are confirmed by the applicable Host. In order to establish a booking pending the applicable Host's confirmation of your requested booking, you understand and agree that we, on behalf of the Host, reserve the right, in our sole discretion, to (i) obtain a pre-authorization via your credit card for the Total Price, or the Total Price applicable for the first month of the booking, whichever is less, or (ii) charge your credit card a nominal amount, not to exceed one dollar ($1), in the currency in which you are transacting, to verify your credit card. As a general rule, we will collect the Total Price due once we receive confirmation of your booking from the applicable Host; if necessary, the Total Price may instead be collected at a later point. Please note that we cannot control any fees that may be charged to a Renter by your bank related to our collection of the Total Price, and we disclaim all liability in this regard.
In connection with your requested booking, you will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third-party payment processor(s). You agree to pay us for any Reservations made in connection with your Account in accordance with these Terms by one of the methods described on the Services, e.g. by PayPal or credit card. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third-party online payment processor or by one of the payment methods described on the Site or Application. If you are directed to our third-party payment processor(s), you may be subject to terms and conditions governing use of that third party's service and that third party's personal information collection practices. Please review such terms and conditions and privacy policy before using the services. Once your confirmed booking transaction is complete you will receive a confirmation email summarizing your confirmed booking.
Payment processing services for Hosts and Renters on the Site are provided by Stripe and are subject to theStripe Connected Account Agreement, which includes theStripe Terms of Service(collectively, the “Stripe Services Agreement”). By agreeing to these terms or continuing to operate as a Host or Renter on the App, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of the Site enabling payment processing services through Stripe, you agree to provide the Site with accurate and complete information about you and your business, and you authorize the Site to share it and transaction information related to your use of the payment processing services provided by Stripe.
9. Cancellations
9a. Standard Cancellations
This cancellation policy covers all spaces that do not use the Instant Book feature. For reservations that used the Instant Book feature, please see the Instant Book Cancellations section below.
STOW IT's cancellation policies are put in place to protect both guest and host alike. Spaces may or may not require a deposit. Any reservation that requires a deposit will be clearly stated in the listing. If a space does require a deposit the renter agrees to authorize the deposit amount upon confirmation of the rental by the host. Renters may cancel their reservation by viewing the Manage Reservations page and then clicking ‘Cancel' on the appropriate reservation or by calling STOW IT directly.
- STOW IT rental fees (the total monthly rate you're charged) are refundable in certain circumstances as outlined below.
- If there is a complaint from either party, notice must be given to STOW IT within 48 hours of check-in.
- STOW IT will mediate when necessary, and has the final say in all disputes.
- In the event a third-party contract has been signed by both the host and renter, STOW IT will not assist in the execution of that contract.
- A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Manage Reservations > Specific Reservation > Cancel or when they explicitly ask a STOW IT representative to cancel their reservation. A reservation may also be cancelled by a host.
48 Hours Before
For a full refund, cancellation must be made a full 48 hours or more, prior to listing's check-in date. All STOW IT rentals start at 12:00 A.M. MST on the check-in date of the reservation.
Within 48 Hours
If a renter cancels a confirmed reservation within 48 hours before the reservation start date, they will be refunded 75% of the rental deposit. If no deposit is in place, STOW IT may try to charge the renter 25% of the listing price in certain cases.
Check-In Date
If a renter cancels an active reservation or a reservation that has already started, renters will not be refunded the first month's rent except in the case of a host cancellation. Renters will be refunded their deposit upon completion of their rental (if applicable) and the remainder of their rental will be cancelled.
If you, as a Host, cancel a confirmed booking, you acknowledge and agree that we may apply penalties or consequences to you or your Listing, in our sole discretion, including the imposition of a cancellation fee, which we may charge to the credit card on file in your Account. If your Renter cancels a confirmed booking and we issue the Renter a refund in accordance with applicable cancellation policies, you agree that in the event you have already been paid we are entitled to recover the amount of any such refund from you, including by subtracting the refund amount from any other amounts due to you or by charging the credit card we have on file in your Account.
9b. Instant Book Cancellations
Renters may cancel free of charge up to 48 hours before their trip starts. Renters who book within 48 hours of their trip have four hours after booking to cancel for a full refund. Renter must contact STOW IT customer service to cancel their booking.
Renters that cancel their reservation within 48 hours of their start date and/or beyond the 4-hour grace period will not be entitled to any full or partial refund.
Renters that show up at a Facility and the Facility changes their reservation or presents an issue for a guest may be entitled to a full refund if the guest does not leave their item at the Facility and contacts STOW IT Customer Service immediately.
If a Facility or Host cancels your reservation for any reason that is of no fault of the Renters, Renters are entitled to a full refund.
If a Facility refuses an item that violates their insurance or safety policies, Renters may be entitled to a full refund as long as the information provided to STOW IT is correct and accurate when submitting the renter submitted their request. If the renter has provided false or misleading information during the booking process, then the renter will not be entitled to a refund.
10. Property Protection Plan
All protection plans offered on stowit.com or through any affiliates or subsidiaries, are offered exclusively by Park Guard Inc. The administration of all protection plans and the processing of claims are managed by a licensed third party. By opting in—or, in certain instances, by failing to opt out—you expressly agree to Park Guard Inc.'s Terms of Use governing these plans. These Terms of Use may be updated at any time, and it is your responsibility to review the most current version of the Terms at the time of opting into a protection plan. The applicable Terms of Use can be reviewed in full at https://www.parkguard.com/terms-of-use-stowit
If you have the protection plan and you need to start a claim please visit:https://www.parkguardclaims.com/stowitclaims
11. Limitation of Liability
IN NO EVENT SHALL WE, OUR DIVISIONS, SUBSIDIARIES AND AFFILIATES OR OUR OR THEIR RESPECTIVE OFFICERS, DIRECTORS, PARTNERS, EMPLOYEES, SHAREHOLDERS, MEMBERS, MANAGERS, OWNERS, AND AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND, OR ANY DAMAGES OR LOSSES WHATSOEVER, WHETHER OR NOT FORESEEABLE OR IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, AND ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORTIOUS ACTION, OR ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH: (i) THE ACCESS, CONSUMPTION OR USE OF OR THE INABILITY TO ACCESS OR USE ANY PART OF THE SITE OR THE SERVICES; (ii) ANY DEALINGS WITH OTHER MEMBERS; (iii) ANY INFORMATION THAT IS SENT OR RECEIVED OR NOT SENT OR RECEIVED; (iv) ANY SERVICES AVAILABLE THAT ARE DELAYED OR INTERRUPTED; (v) ANY WEBSITE REFERENCED OR LINKED TO FROM THE SERVICES; (vi) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE ANY LINKED SITE; OR (vii) YOUR RELIANCE UPON ANY MATERIAL, PRODUCT, SERVICE OR ANY CONTENT OR OTHER INFORMATION AVAILABLE ON THE SITE OR THE SERVICES.
EXCEPT FOR OUR OBLIGATIONS TO PAY AMOUNTS TO APPLICABLE OWNERS PURSUANT TO THESE TERMS, IN NO EVENT WILL THE TOTAL LIABILITY OF US AND OUR AFFILIATES, SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIM ARISING OUT OF OR RELATING IN ANY MANNER TO THE USE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, FROM YOUR LISTING OR BOOKING OF ANY SPACE VIA THE SITE, AND IN CONNECTION WITH ANY SPACE OR INTERACTIONS WITH ANY OTHER MEMBERS, EXCEED THE AMOUNTS YOU HAVE PAID OR OWE FOR BOOKINGS VIA THE SERVICES AS A RENTER IN THE TWELVE MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR IF YOU ARE A HOST, THE AMOUNTS PAID BY US TO YOU IN THE 12 MONTH PERIOD PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR $100, IF NO SUCH PAYMENTS HAVE BEEN MADE, AS APPLICABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
12. Indemnification
You agree to hold us, our divisions, subsidiaries, and Affiliates, and our and their respective officers, directors, partners, employees, shareholders, members, managers, owners, and agents harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of: (i) your access to, reliance on, use, purchase, or, as applicable, consumption of the Site or Services (including any use by your employees, contractors, customers, agents, or clients and all uses of your account numbers, user names, and passwords, whether or not actually or expressly authorized by you, in connection with the Services); (ii) your connection to the Services; (iii) your violations of these Terms or your breach of any representation or warranty made herein; (iv) your infringement of any third party's Intellectual Property Rights when using the Site; (v) your violation of any rights of any third party; (vi) any dealings or interactions between you and any other Member; or (vii) your access to or use of any sites linked to the Site or the Services. Furthermore, (viii) you agree to indemnify and hold harmless STOW IT and the property owners to damages to Renter's possessions, including but not limited to theft, fire, flooding, or an act of god. In the event of an accident to the host or property owner's property, you must surrender insurance information at the host or property owner's request. Failure to do so may result in a claim and host may choose to disallow you from entering their property until such claim is finalized.
If you have a dispute with one or more Members, you release us from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”
13. Event of Damages
It is your responsibility to inspect your vehicle for any damages. It is not STOW IT's nor the property owner's responsibility to inspect your vehicle for damages on any type of regular basis or notify you of any new damages caused by any natural means or non-natural means. If your vehicle is damaged while in storage it is your responsibility to file a police report or insurance claim before you move your vehicle.
You agree that property owners nor STOW IT is responsible for any type of regular vehicle inspections or damages that occur to your vehicle while at the storage location. You agree to hold harmless STOW IT and any property owner harmless in the event of any mother nature related event that may cause damages to your car or cause additional expenses to you or your vehicle. You also assume all risk when parking your vehicle and agree that all parking and storage is at your own risk. If you feel that a property on STOW IT is misrepresented or unsafe you may contact STOW IT for a refund within 48 hours of your original check-in date.
As a renter, you are required to provide your own insurance and realize that STOW IT does not provide any insurance or damage coverage for your vehicle(s). You agree to hold STOW IT and property owners harmless and will not seek any compensation for damages to your vehicle that occur by no direct fault of the Host during your storage contract. It is your responsibility to have up to date insurance in the event that any damages occur. STOW IT nor property owners are under any obligation to compensate you for damages. STOW IT and property owners may choose to compensate you for damages at their own will in an amount they deem appropriate.
Hosts are at their own obligation to provide their insurance details in an event of an accident and are not required or forced to provide any insurance details. STOW IT will work with Renters and Hosts insurance agents/companies to provide them with rental details.
14. Termination
- TERMINATION BY EVICTION. Hosts have the right to “demand” immediate removal of Renters for any unlawful act of self or visitors, as well as neglecting to abide by the terms and conditions set forth, and have the right to call Authorities of the law if necessary for any reason. The Host has the right to deny access of the facility and unit and may terminate the reservation at any time. Immediate eviction of non-compliance shall by delivering no less than thirty (30) day notice to the Renter. Notice may be given verbally, followed by electronic e-mail and/or certified registered mail. Upon notice of eviction, Occupant shall remove all property from the space and leave the space in the same condition as delivered to Renter. If the Host is required to dispose of any property of Renter after the Renter has removed the property from the space, the Hosts may charge a reasonable fee for through STOW IT for the disposal of that property, and it at the sole Renter's expense. In the event of a safety threat, gross violation of the lease, or accident, the property owner may elect to lock out the Renter from the premises without notice and with or without an eviction notice. In situations that STOW IT determines are a safety concern for the host or the property owner's property, tenants may be evicted within 24 hours.
- TERMINATION BY NON-RENEWAL. The Host has the right to terminate the month-to-month lease for any reason by delivering no less than thirty (30) days notice to Occupant. Notice may be given verbally, followed by electronic e-mail and/or certified registered mail. You agree that STOW IT may send all notices via email and agree to hold STOW IT harmless in the case of an eviction. STOW IT will make a reasonable effort to contact you by phone call and electronic mail services. You agree fully that notices may be served to you by electronic mail if you do not provide your physical address to STOW IT. Upon notice of eviction, Occupant shall remove all property from the space and leave the space in the same condition as delivered to Renter. If the Host is required to dispose of any property of Renter after the Renter has removed the property from the space, the Hosts may charge a reasonable fee through STOW IT for disposal of that property, and is at the sole Renter's expense.
- Any such property left behind by Renter for a period of five (5) days after termination of this Agreement shall be conclusively presumed and deemed to have been abandoned by Renter, and may be disposed of in any manner STOW IT deems fit, and is at the sole Renter's expense.
- STOW IT will only assist and require evictions of items on wheels. STOW IT will make no effort to remove items such as household items, furniture or boxes. STOW IT only recommends that property owners store items on wheels as explained under our Vehicles definition.
15. User Content
The Services may include interactive areas in which you may post content and information, (collectively, the “User Content”). You retain all rights in, and are solely responsible for, the User Content you post to the Services except as hereinafter described. You are also solely responsible for your use of such interactive features, and use them at your own risk. We reserve the right to remove or modify User Content for any reason in our sole discretion.
When you post User Content to the Services, you give us and our Affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. To the extent such content is attached to a Member profile on the Services, the foregoing license includes a right to reproduce your profile, and any name, likeness or photograph contained in such profile. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.
16. Applicable Law and Venue
The laws of the State of Colorado, excluding its conflict of law provisions, will apply to any disputes arising out of or relating to these Terms or the Services. All claims arising out of or relating to these Terms or the Services will be litigated exclusively in the state courts located in Weld County, Colorado, or the federal courts located in the City and County of Denver, Colorado, and you and consent to personal jurisdiction and exclusive venue in such courts.
17. Entire Agreement
These Terms constitute the entire agreement between you and us with respect to the subject matter hereof, and supersede and replace any prior version of the Terms. These Terms create no third party beneficiary rights.
18. Electronic Notices
We use email and electronic means to stay in touch with our Members. You consent to receive communications from us in electronic form via the email address you submit upon registration or via the Services and further agree that all Terms of Use, agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications would satisfy if they were in writing.
Communications made through email or the Services do not constitute legal notice to us or any of our Affiliates. All legal notices hereunder shall be in writing and delivered to:
STOW IT Inc.,
PO Box 2313
Fort Collins, CO 80522
19. Limitation of Term of Action
You agree that any cause of action related to or arising out of your relationship with us must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
20. Waiver, Severability, and Assignment.
Our failure to enforce a provision of these Terms is not a waiver of our right to do so later. If any provision of these Terms is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term or terms will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any attempt to do so will be void. We may assign our rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
21. Disclaimer of Warranties
We provide the Services “as is” and without warranty of any kind. Without limiting the foregoing, we expressly disclaim all warranties, whether express, implied or statutory, regarding the Service including, without limitation, any warranty of merchantability, fitness for a particular purpose, title, security, accuracy, and non-infringement. Specifically, we make no representation or warranty that the information we provide or that is provided through the Services is accurate, reliable or correct; that the Services will meet your requirements; that the Services will be available at any particular time or location; that the Services will function in an uninterrupted manner or be secure; that any defects or errors will be corrected; or that the Services are free of viruses or other harmful components. You assume full responsibility and risk of loss resulting from your use of information, content, or other material obtained from the Services. Some jurisdictions limit or do not permit disclaimers of warranty, so this provision may not apply to you.
22. Arbitration
Should a dispute arise between you and us, for any claim (except for claims for injunctive or equitable relief or claims regarding intellectual property rights) under this Agreement where the total amount of the award sought by either party is less than $10,000 shall be resolved via binding non-appearance-based arbitration. The party electing arbitration must initiate it through the American Arbitration Association (“AAA”). The AAA and the parties must comply with the following rules: (a) the arbitration will be conducted, at the option of the party seeking relief, by telephone, online, or based solely on written submissions; (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; (c) the arbitrator may award injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim; and (d) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
23. Class Action Waiver
YOU AGREE THAT ANY CLAIMS SUBJECT TO ARBITRATION UNDER SECTION 22 MUST BE MADE IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.